Co-founder and chairman of the group Facebook, Mark Zuckerberg, Defended his company on Tuesday against the charges Francis HoganA former employee of the company condemned before the US Congress that the profit of the social media company is detrimental to the safety of its users.
At the heart of these allegations is the notion that we prioritize profit over security and well-being. That’s not true, “Zuckerberg said in a lengthy post on his Facebook page.
Zuckerberg turned his full attention to Hougain’s symptoms after he said Monday’s SEV (shorthand for the most serious incidents) was the biggest they had ever experienced and spent the past 24 hours analyzing failures to prevent them from happening again in the future.
“With today’s testimony over, I wanted to reflect on the public debate we have. I know many of you find it difficult to read the latest coverage because it does not reflect the organization we know. We are deeply concerned about issues such as safety, well-being and mental health. Our work and our intentions are misunderstood. The portrayal of coverage is hard to see. At the most basic level, I think most of us do not recognize the wrong image of the company being painted, “wrote the Facebook co-founder,” a note he wrote to everyone at our company. ”
“Many reports make no sense. If we want to ignore research, why should we develop an industry-leading research program to first understand these important topics? If we do not care to combat harmful content, why hire more dedicated people than any other company larger than us?” ? If we wanted to cover up our decisions, why would we have set a leading standard for transparency and reporting on what we do? ?
One of Hogan’s most serious allegations is that Facebook puts its benefits ahead of the safety of its users and hides that its sites are harmful to minors, promotes social division and undermines democracy.
Zuckerberg in his post sought to deny such claims outright.
At the heart of these allegations is the notion that we prioritize profit over security and well-being. That is simply not true. For example, an action in question when we introduced the transition to meaningful social interactions in the news media. This change showed fewer viral videos and more content from friends and family, we knew people would spend less time on Facebook, but that study said it was the right thing to do for people’s well-being. Will a for-profit company do anything to people? He said.
“The argument that we deliberately promote content that irritates people for profit is very unfair. We make money from ads and advertisers constantly tell us that their ads do not want to be harmful or angry content. Product promotions point in the opposite direction.
The entrepreneur emphasized his concern for the health of minors using social networks managed by his company.
“But from all that has been posted, I’m particularly focused on the questions that arise about our work with children. I have spent a lot of time reflecting on the experiences I want my children and others to be online. It is very important to me that everything we build is safe and good for children,” he wrote.
“It’s true that young people use technology. Think about how many school-age children have phones. Instead of ignoring this, technology companies need to create experiences that meet their needs. We are deeply committed to doing industry-leading work in this area. A great example of this work is Messenger Kids, which It is widely recognized as better and safer than alternatives.
Finally, Zuckerberg dedicated the last lines of his publication to the authorities, urging them to engage in an “informative dialogue” about the most sought-after regulatory parameters on social networks.
“I do not think private companies should make all the decisions themselves, as they do with balancing other social issues. That is why we have argued for many years for updated Internet rules. I have repeatedly testified in Congress and asked for these rules to be renewed. I have written comments describing the areas of control that we believe are important, “he said.
“We are committed to doing the best work we can, but at some level, our democratically elected Congress is the right body to evaluate exchanges between social groups. For example, what is the appropriate age for young people to use Internet services? How should Internet services verify the age of the population? How do companies balance teenage privacy? ”Zuckerberg asked.
“If we are going to have an informed conversation about the effects of social media on young people, it is important to start with the big picture. We are committed to doing more research ourselves and making more research available to the public,” he added.
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